Complaint ID,Submitted via,Date submitted,Date received,State,Product,Sub-product,Issue,Sub-issue,Company public response,Company response to consumer,Timely response? 4848023,Referral,2021-10-24,2021-10-27,NY,Mortgage,Conventional home mortgage,Applying for a mortgage or refinancing an existing mortgage,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 3621464,Web,2020-04-24,2020-04-24,FL,"Money transfer, virtual currency, or money service",Refund anticipation check,Lost or stolen check,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with monetary relief,Yes 5818349,Web,2022-07-27,2022-07-27,CA,"Credit reporting, credit repair services, or other personal consumer reports",Credit reporting,Incorrect information on your report,Account information incorrect,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 7233015,Referral,2023-07-10,2023-07-11,CA,Credit card or prepaid card,General-purpose prepaid card,Problem getting a card or closing an account,"Trouble getting, activating, or registering a card",,In progress, 5820224,Referral,2022-07-27,2022-07-28,VA,Credit card or prepaid card,General-purpose credit card or charge card,Closing your account,Company closed your account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 6237961,Web,2022-11-23,2022-11-23,CA,Credit card or prepaid card,General-purpose credit card or charge card,Getting a credit card,Card opened as result of identity theft or fraud,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 4348292,Web,2021-05-04,2021-05-04,TX,Checking or savings account,Checking account,Closing an account,Funds not received from closed account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with monetary relief,Yes 4090544,Web,2021-01-24,2021-01-24,CA,"Credit reporting, credit repair services, or other personal consumer reports",Credit reporting,Incorrect information on your report,Account status incorrect,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5337082,Web,2022-03-18,2022-03-18,TX,Credit card or prepaid card,General-purpose credit card or charge card,Fees or interest,Problem with fees,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with monetary relief,Yes 6203657,Web,2022-11-14,2022-11-14,VA,Checking or savings account,Other banking product or service,Closing an account,Funds not received from closed account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5092497,Web,2022-01-10,2022-01-10,FL,Mortgage,Conventional home mortgage,Applying for a mortgage or refinancing an existing mortgage,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5336959,Web,2022-03-18,2022-03-18,KS,Checking or savings account,Checking account,Opening an account,Account opened as a result of fraud,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5618881,Web,2022-05-28,2022-05-28,GA,Checking or savings account,Checking account,Managing an account,Deposits and withdrawals,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 2850455,Web,2018-03-21,2018-03-21,FL,"Money transfer, virtual currency, or money service",International money transfer,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5618923,Web,2022-05-28,2022-05-28,CA,Checking or savings account,Checking account,Managing an account,Deposits and withdrawals,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 7230934,Web,2023-07-10,2023-07-10,FL,Mortgage,Conventional home mortgage,Applying for a mortgage or refinancing an existing mortgage,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 2721761,Web,2017-11-07,2017-11-07,CT,Credit card or prepaid card,General-purpose credit card or charge card,"Advertising and marketing, including promotional offers",Didn't receive advertised or promotional terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 2784223,Web,2018-01-16,2018-01-16,OH,Vehicle loan or lease,Loan,Getting a loan or lease,Changes in terms mid-deal or after closing,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 3119597,Referral,2019-01-08,2019-01-08,NJ,Checking or savings account,Checking account,Managing an account,Problem using a debit or ATM card,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with monetary relief,Yes 5819430,Web,2022-07-28,2022-07-28,FL,Credit card or prepaid card,General-purpose credit card or charge card,Getting a credit card,Card opened as result of identity theft or fraud,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with non-monetary relief,Yes 7028167,Web,2023-05-25,2023-05-25,TX,Debt collection,Credit card debt,Took or threatened to take negative or legal action,Collected or attempted to collect exempt funds,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with monetary relief,Yes 5683986,Web,2022-06-18,2022-06-18,IL,"Credit reporting, credit repair services, or other personal consumer reports",Credit reporting,Problem with a credit reporting company's investigation into an existing problem,Problem with personal statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 3820525,Web,2020-08-29,2020-08-29,IL,Debt collection,Credit card debt,Attempts to collect debt not owed,Debt is not yours,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 6963797,Web,2023-05-12,2023-05-12,CA,Checking or savings account,Checking account,Problem with a lender or other company charging your account,Money was taken from your account on the wrong day or for the wrong amount,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5333369,Phone,2022-03-17,2022-03-18,MI,Checking or savings account,Checking account,Opening an account,Account opened as a result of fraud,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 3820697,Web,2020-08-29,2020-08-29,NY,"Credit reporting, credit repair services, or other personal consumer reports",Credit reporting,Incorrect information on your report,Account information incorrect,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5335281,Web,2022-03-17,2022-03-17,NC,Checking or savings account,Checking account,Managing an account,Problem making or receiving payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with explanation,Yes 5820848,Web,2022-07-28,2022-07-28,TX,Checking or savings account,Checking account,Problem with a lender or other company charging your account,Transaction was not authorized,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Closed with monetary relief,Yes